Affordable Security That Builds Tenant Trust
Security is a cornerstone of tenant satisfaction. For self-storage operators, it's not just about locks and lights—it's about creating an environment where tenants feel their belongings are safe and respected. The challenge? Doing so affordably and sustainably.
Why Security Matters More Than Ever
Whether storing family heirlooms or business inventory, tenants choose facilities they believe are secure. In today’s world, perceived and actual security both matter. A lapse in either can mean lost customers and reputational damage.
At Boring & Co, we often say that trust is built over time but can be lost in an instant. Security isn’t an amenity—it’s a promise. It’s also a reflection of how much we value the people who choose to store with us.
Core Security Expectations Tenants Have
Tenants may not say it out loud, but they expect:
Visibility: Cameras, lighting, and signage that show someone is watching.
Controlled Access: Gated entry, unique access codes, and digital tracking.
Responsiveness: Staff who respond quickly to issues or questions.
Cleanliness and Order: A tidy facility signals attention and care—two key aspects of security.
How to Deliver Security Without Breaking the Bank
Delivering safety doesn’t require top-dollar tech. It requires smart deployment, consistency, and communication.
1. Layer Your Defenses
Instead of over-relying on a single solution, combine multiple low-to-mid-cost tools:
Motion lights and LED upgrades
Dummy cameras mixed with real ones
Strategic landscaping to eliminate hiding spots
2. Use Tech Judiciously
Modern security tech is increasingly cost-effective. Look into:
Cloud-based camera systems (with tenant-accessible footage)
Smart locks or Bluetooth-enabled gate entry
Software that notifies staff of after-hours activity
3. Train and Empower Your Team
Your team is your first line of defense. Empower them to:
Recognize and report suspicious activity
Greet tenants by name (building familiarity and visibility)
Conduct regular walk-throughs and document conditions
4. Communicate Security Clearly
Let tenants know what you’re doing and why:
Signage detailing security features
Regular updates in newsletters or texts
Welcome packets that highlight your safety commitments
The BOCO Way
At Boring & Co, we’ve found that layering modest technology with thoughtful human interaction builds a security culture tenants can feel. We don’t overspend, and we don’t cut corners. Our approach is disciplined, respectful, and focused on results—just like the tenants we serve.
Security is a shared priority. When tenants see you’re thinking ahead and acting with integrity, they respond with loyalty. You don’t need to outspend the competition—you need to outthink them.
